Wednesday, November 10, 2021 |10:00- 11:00 am

Change Management Techniques for Recruitment and Retention in a Post-Pandemic Environment

An Interactive Webinar for
Business Owners & Executives


As a follow up to ESC’s Recruitment and Retention webinar, join us to learn time-tested tools to build a workplace for the future.
ESC’s sister company, Meliora Consulting, will lead an engaging exploration of methodologies to increase the success of your recruitment and retention efforts in today’s business climate.

Join us for a lively discussion on the following topics:

  • Fundamental techniques of “Voice of the Customer” to capture emerging and changing employee needs
  • Kano modeling to help understand, categorize, and prioritize employee wants and needs
  • Process mapping tools to document current recruiting and retention processes and identify workflow challenges
  • How to create a more efficient and improved recruitment and retention workflow
  • Q& A during and after the discussion



Ralph Jeswald
Partner, Meliora Consulting
Lean Six Sigma Master Black Belt