Terms of Use - Employer Services Corporation

Effective Date: 11/2/2026

Employee Services Corporation, together with its applicable affiliates and related entities (collectively, “ESC,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how ESC collects, uses, discloses, retains, and protects personal information through its public-facing websites, webpages, online forms, and other online services that link to this Privacy Policy, collectively referred to as the “Site,” as well as through related business, marketing, recruiting, customer support, and other communications.

This Privacy Policy primarily applies to information ESC collects for its own business purposes. It does not necessarily govern information ESC processes on behalf of employer clients in connection with payroll, human resources, benefits administration, timekeeping, employee portals, applicant systems, or related services. That information may be governed by ESC’s agreements with its clients, applicable portal terms and notices, and the privacy practices of the applicable employer, plan sponsor, benefit carrier, administrator, or platform provider.

If you have questions about information ESC processes on behalf of your employer or another organization, you should generally contact that organization first.

1. Personal Information We Collect.

ESC may collect personal information that you provide directly, information collected automatically when you use the Site, and information received from clients, service providers, business partners, referral sources, or other third parties.

The types of personal information ESC may collect include the following:

Contact and Business Information – This may include: name; company or employer name; job title; business address; email address; telephone number; industry; number of employees; geographic location; and other professional or business-contact information.
Inquiry and Communications Information – This may include: information submitted through contact, consultation, appointment, customer support, newsletter, webinar, or other forms; the subject and contents of messages; records of emails, telephone calls, text messages, voicemails, and other communications; communication preferences; and information concerning the products, services, or support requested.
Client, Prospect, and Business Relationship Information – This may include: information concerning current or prospective business relationships; service interests and requirements; proposals, consultations, demonstrations, and appointment information; customer service and support records; contracts, transactions, and account-related communications; and information received from brokers, referral partners, vendors, consultants, and other business contacts.
Recruiting and Applicant Information – If ESC accepts employment applications or recruiting inquiries through the Site or related communications, ESC may collect: resumes and employment applications; work history; education and training history; professional qualifications, licenses, and certifications; references; compensation expectations; information concerning eligibility to work; and other information voluntarily submitted in connection with employment opportunities.
Website, Device, and Usage Information – ESC and its service providers may automatically collect information concerning your interaction with the Site, including: IP address; browser type; device type; operating system; device identifiers; referring and exit pages; pages viewed; links clicked; dates and times of visits; approximate geographic location; interactions with forms, content, and website features; and information collected through cookies, pixels, tags, analytics tools, server logs, and similar technologies.
Information You Should Not Submit Through the Site – The public-facing Site is not intended for the submission of sensitive payroll, employee, financial, medical, benefits, tax, or authentication information. Unless ESC expressly directs you to use a particular secure submission method, you should not provide Social Security numbers, taxpayer identification numbers, bank-account or payment-card information, payroll records, tax forms, medical, disability, leave, or benefits information, dependent or beneficiary information, passwords, access codes, authentication credentials, or other sensitive personal, confidential, or proprietary information through a public website form, ordinary email, or another unsecured communication channel. Current clients and authorized users should use the applicable secure portal, approved file-transfer method, or designated ESC contact when submitting sensitive or confidential information.
Other Information – ESC may also collect other information that you voluntarily provide or that ESC is permitted or required to collect by law.

2. How We Collect Personal Information.

ESC may collect personal information:

directly from you when you submit a form, request information, schedule a consultation, contact customer support, register for an event, apply for employment, subscribe to communications, or otherwise communicate with ESC;
automatically through cookies, pixels, tags, analytics tools, server logs, and similar technologies when you use the Site;
from employer clients in connection with business communications and service relationships;
from brokers, referral partners, benefit providers, vendors, consultants, professional advisers, and other business partners;
from recruiting firms, references, professional networking platforms, and publicly available sources;
from third-party platforms or services that support scheduling, communications, marketing, analytics, recruiting, or website functionality; and
from other sources where permitted by law.

3. Information ESC Processes on Behalf of Clients.

ESC provides payroll, human resources, benefits, workforce-management, and related services to employer clients. In providing those services, ESC may process personal information relating to employees, applicants, dependents, beneficiaries, payroll, compensation, taxes, benefits, insurance, leave, timekeeping, garnishments, and other workforce matters on behalf of its clients. The applicable employer or other client generally determines why and how this information is processed, and ESC processes it in accordance with the client’s instructions, applicable agreements, and legal obligations. This Privacy Policy does not describe every type of information ESC may process through its client services or every purpose for which a client may direct ESC to process information. If ESC receives a privacy request concerning information processed on behalf of a client, ESC may refer the request to the applicable client or assist the client in responding.

4. How We Use Personal Information.

ESC may use personal information for the following purposes:

to operate, maintain, secure, and improve the Site;
to respond to inquiries and customer support requests;
to schedule consultations, demonstrations, appointments, and meetings;
to evaluate prospective-client needs, prepare proposals, and provide information about ESC’s services;
to manage client, prospect, vendor, broker, referral-partner, and other business relationships;
to provide, administer, support, and improve ESC’s services, where applicable;
to process employment applications and conduct recruiting activities;
to administer events, webinars, newsletters, and other communications;
to send transactional, administrative, legal, security, marketing, and policy-related communications;
to analyze Site usage, performance, and communication effectiveness;
to use IP addresses, website activity, and related information to identify organizations that may have visited the Site, evaluate potential interest in ESC’s services, and support business-to-business sales and marketing activities;
to detect, prevent, and respond to fraud, misuse, security incidents, and other harmful activity;
to protect ESC’s rights, property, security, and operations and those of its clients and others;
to establish, exercise, or defend legal claims;
to comply with applicable laws, legal processes, contractual obligations, and governmental requests;
to evaluate or complete a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction; and
for other purposes disclosed when information is collected or with your consent.

5. Cookies and Similar Technologies.

ESC and its service providers may use cookies, pixels, tags, analytics tools, server logs, and similar technologies to operate and secure the Site, remember preferences, understand how visitors use the Site, improve functionality, measure performance, and support communications and marketing activities. These technologies may collect information such as IP address, browser and device type, operating system, referring page, pages viewed, links clicked, time spent on the Site, and other interactions. Some technologies are necessary for Site operation and security. Others may support analytics, embedded content, measurement, advertising, or marketing. Depending on applicable law and the technologies used on the Site, you may be able to manage nonessential cookies through a cookie banner, privacy-preference tool, browser settings, or device settings. Disabling certain technologies may affect Site functionality. Third-party providers may also collect information through the Site in accordance with their own privacy policies. ESC will obtain consent before enabling nonessential cookies or similar technologies where required by applicable law.

6. How We Disclose Personal Information.

ESC may disclose personal information:

to affiliates and related entities for the purposes described in this Privacy Policy;
to service providers, contractors, consultants, and vendors that support website hosting, information technology, cybersecurity, communications, scheduling, analytics, website-visitor identification, lead generation, marketing, recruiting, document management, and other business operations;
to employer clients or other organizations when an individual contacts ESC regarding services ESC provides on their behalf;
to payroll, human resources, benefits, insurance, banking, tax, technology, and other service providers as reasonably necessary to respond to an inquiry or provide requested services;
to attorneys, accountants, auditors, insurers, and other professional advisers;
to governmental authorities, regulators, courts, law-enforcement agencies, or other parties when required or permitted by law or reasonably necessary to protect ESC’s rights, security, property, or operations;
in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, or similar business transaction; and
to other parties at your direction, with your consent, or as otherwise disclosed when the information is collected.

ESC does not sell personal information in exchange for money. Certain disclosures involving analytics, advertising, or similar technologies may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws, even when no money is exchanged. Where required by applicable law, ESC will provide appropriate notices and methods to exercise applicable opt-out rights.

7. Marketing Communications.

ESC may use contact and business information to respond to inquiries and provide service information, newsletters, event invitations, educational materials, and other communications. You may opt out of marketing emails by following the unsubscribe instructions included in the communication or by contacting ESC. Opting out of marketing communications will not prevent ESC from sending service-related, transactional, security, legal, or administrative communications. ESC may communicate by telephone or text message when you provide a telephone number, initiate the communication, request that method of communication, or otherwise consent. Message and data rates may apply. You may request that ESC stop sending text messages by replying “STOP,” where available, or by contacting ESC. ESC does not intend for the submission of a customer support inquiry, by itself, to constitute consent to receive unrelated marketing communications.

8. Data Security.

ESC maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, use, alteration, disclosure, or destruction. However, no website, communication method, network, or storage system is completely secure. ESC cannot guarantee the absolute security of personal information. You should not submit sensitive personal information through the public-facing Site, ordinary email, or another unsecured communication method unless ESC expressly directs you to do so.

9. Data Retention.

ESC retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, comply with legal and contractual obligations, resolve disputes, enforce agreements, and protect ESC’s rights and operations. Retention periods vary depending on the nature of the information, the purpose for which it was collected, the applicable relationship, and legal or regulatory requirements. When personal information is no longer reasonably necessary, ESC may delete, deidentify, anonymize, or otherwise dispose of it in accordance with applicable law and ESC’s policies.

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