The Five Steps of Coaching & Progressive Discipline

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Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

Do you need a written PTO policy?

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The Importance of Having a Written PTO Policy Employment law does not mandate the allowance of paid time off (PTO) to employees for events such as vacations, personal time, and sick days.  It is, however, a best practice of  Employers of Choice. Employers have flexibility regarding the amount of time off, if any, they will offer to … Continued

Is it Time to Outsource Your HR?

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You Know it’s Time to Outsource HR When… By Lauren Kersten, HR Manager ESC has been working with for-profit and non-profit organizations of various sizes and industries for over 20 years. During the conversion process, we find that many of our new clients have things in common that helped them make the decision to outsource. … Continued

Building Trust in the Workplace

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Who Will Catch You? Remember when you would participate in the “trust falls” while spending your time at summer camp as a kid?  With great anticipation, excitement and maybe even fear you would fall back and your partner or team would catch you.  Although it all seemed like fun and games at the time, the … Continued

How to Improve Employee Retention

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In today’s hiring environment, employee retention is more important than ever.  Here are 4 tips you can use to improve your organization’s employee retention right now.

Improve Retention with an Engagement Survey

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Do You Have Engaged Employees? Do you find yourself asking yourself the following questions: How can I better retain my employees? What can I do to make my employees more engaged? Are my employees happy working here? If you answered yes to any of these questions, you may want to conduct an engagement survey.  An … Continued

Quiz Corner: Which interview question is a “no-no”?

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Which interview question has the potential to be discriminatory under federal law? A.  Why did you leave your last job? B.  This job requires you to lift 10-pounds. Are you able to lift at least 10-pounds with or without reasonable accommodations? C.  Are you a U.S. Citizen? D.  Who is the best manager you ever … Continued

3 Strategies for Effective Communication

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Strategies for More Effective Communication By Jessica Frittali, ESC HR Consultant “86% of corporate executives, employees, and educators say that ineffective communication is a big reason for failures in the workplace” – Sales Force Communication, as you can see from the statistic above, is a very important skill to master in the workplace. While we … Continued

Job Descriptions 101

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Good job descriptions are a fundamental part of recruiting and retaining your staff. They are the cornerstone for important processes such as job postings, interviewing and selection, setting expectations, training and performance management.

7 Ways to Exhibit Managerial Courage

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Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.