Do You Have Engaged Employees?

By Denise Williams, HR Consultant

Do you find yourself asking yourself the following questions: How can I better retain my employees? What can I do to make my employees more engaged? Are my employees happy working here? If you answered yes to any of these questions, you may want to conduct an engagement survey.

 An “engaged employee” is defined as one who is fully absorbed by and enthusiastic about their work. Engaged employees take positive action to further the organization’s reputation and interests.

An engagement survey is a great way to measure your employees’ contentment in multiple ways. You can craft engagement survey questions that are multiple choice or questions which require a written response. This is a way for your employees to express themselves anonymously. You get an opportunity to learn what they are really thinking. Often times, we don’t find out why someone was unhappy until after they leave our organization. With an engagement survey, potential issues may come to light. You can address these issues before they result in negative retention.

In order for your engagement survey to be successful, it is recommended that your questions be specific and that employees be given the opportunity to complete it on work time. Once the engagement survey results are in, the next step would be to conduct focus groups.  These groups can tease out more information with detailed questions.

Remember to thank your employees for their participation in the survey and to share with them what changes you will make based on the results.

Want more tips on engagement surveys? Be sure to check out Engage Your Staff: Employee Feedback and Surveys, which addresses the do’s and don’ts of employee surveys.