An employee satisfaction survey can be a great way to obtain employee feedback and suggestions to guide your decision-making about potential changes that can improve employee engagement, morale, and productivity. However, managers should be aware that their approach in obtaining and using employee feedback can actually do more harm than good if not done in the right way. Below are some tips from ESC’s HR team.…
Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.…
As adults in business, practicing this exercise may not be the same as when you were a child, but the lesson still holds significance. A circle of trusted individuals is behind every successful person or business.…
In today's hiring environment, employee retention is more important than ever. Here are 4 tips you can use to improve your organization's employee retention right now.…
Individual personalities are a large part of the dynamic within a workplace. Unfortunately, personalities may be hard to read during the interview process. Sometimes an individual's true personality shines through after beginning work as an employee. Research has shown that most hiring failures come from poor culture fit rather than a lack of skill or knowledge of the job.…
Do you find yourself asking yourself the following questions: How can I better retain my employees? What can I do to make my employees more engaged? Are my employees happy working here? If you answered yes to any of these questions, you may want to conduct an engagement survey.…
Certainly most employees realize that their employment comes at an additional cost to their employer beyond their direct pay (base pay and/or incentive pay). However, they may not realize that employers are providing them with thousands of dollars in additional benefits, both mandated and voluntary.…
While we cannot cover every strategy for effective communication, here are a few that you can easily begin to master.…
Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.…