The Five Steps of Coaching & Progressive Discipline

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Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

Building Trust in the Workplace

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Who Will Catch You? Remember when you would participate in the “trust falls” while spending your time at summer camp as a kid?  With great anticipation, excitement and maybe even fear you would fall back and your partner or team would catch you.  Although it all seemed like fun and games at the time, the … Continued

How to Improve Employee Retention

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In today’s hiring environment, employee retention is more important than ever.  Here are 4 tips you can use to improve your organization’s employee retention right now.

Toxic Behaviors in the Workplace

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Caution:  Hazardous/Toxic Behaviors Ahead Individual personalities are a large part of the dynamic within a workplace.  Unfortunately, personalities may be hard to read during the interview process. Sometimes an individual’s true personality shines through after beginning work as an employee.  Research has shown that most hiring failures come from poor culture fit rather than a … Continued

Improve Retention with an Engagement Survey

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Do You Have Engaged Employees? Do you find yourself asking yourself the following questions: How can I better retain my employees? What can I do to make my employees more engaged? Are my employees happy working here? If you answered yes to any of these questions, you may want to conduct an engagement survey.  An … Continued

Total Compensation Statements

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Certainly most employees realize that their employment comes at an additional cost to their employer beyond their direct pay (base pay and/or incentive pay). However, they may not realize that employers are providing them with thousands of dollars in additional benefits, both mandated and voluntary.

3 Strategies for Effective Communication

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Strategies for More Effective Communication By Jessica Frittali, ESC HR Consultant “86% of corporate executives, employees, and educators say that ineffective communication is a big reason for failures in the workplace” – Sales Force Communication, as you can see from the statistic above, is a very important skill to master in the workplace. While we … Continued

7 Ways to Exhibit Managerial Courage

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Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.

Mindfulness of Others

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Improve the Culture of Your Organization with Mindfulness By Gregory Gjurich, HR Consultant When I returned from a trip to Japan—that I unenthusiastically agreed to—I was amazed at the level of peace that I felt. I was calm. I was thoughtful. I was … happy. At first I just dismissed this as being refreshed from … Continued

Things to Look for in the Interview

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Interviewing Tips from our HR Professionals As part of ESC’s HR University, our HR team offers training and support for our customers in the area of recruitment and interviewing skills. Our HR Consultants have extensive experience in this area from their time at ESC as well as in their previous positions.  Consequently, they are often … Continued