ESC will be hosting a breakfast seminar for clients on Tuesday, February 13, 2018 at Milo's Restaurant. This is one of our most requested client seminars, focusing on entry-level coaching and progressive discipline. If you are a new manager, team leader, first level manager, or a seasoned manager looking for a refresher, you won't want to miss this.…
We have found that it means different things to various organizations and at ESC we work with our clients to help them create and live a culture where the employee experience is positive and energizing. When our clients ask us about employee experience, we share with them that it is a practice that should mirror the customer experience.…
Dealing with Conflict in the Workplace By Gregory Gjurich, HR Consultant Why do you think conflict rises to the level of an argument…or even a shouting match? Typically it is because one of the parties does not feel they are being heard. It is not so much about who is right or wrong as it……
Is your company prepared for a successful transition of leadership down the road? Whether you are a company of 2 or 200, succession planning is a critical part of your company’s long term objectives. For a Small Medium Enterprise (SME) especially a family owned business, this can be a challenging process. Entrepreneurs have a strong emotional attachment to the business. For this reason, they may have difficulty in accepting the idea of giving up control in the future.…
As part of ESC’s HR University, our HR team offers training and support for our customers in the area of recruitment and interviewing skills. Our HR Consultants have extensive experience in this area from their time at ESC as well as in their previous positions. Consequently, they are often asked what to look for in a successful candidate. Below are some some of their tips.…
Flexible Schedules on the Rise discussed the advantages and disadvantages of a flexible schedule for employees. Here we will take a look at flexible schedules from the employer’s perspective. Below is a list of advantages and disadvantages for employers who are thinking of offering a flexible schedule as a benefit.…
The Art of the Phone Interview Managers often dread the amount of time they spend reviewing numerous resumes and applicants for an open position within their company. At ESC, we recommend that applicants be screened prior to an in-person interview. Not only does it save the time of the company, but also the candidates. Screening……
Many employers have taken notice that employees today are requesting flexible work options more often. Whether it's telecommuting, a flexible work schedule, a shortened work week, or some other flexible arrangement, these types of benefits are becoming more and more common. When employers are trying to decide if these arrangements would work with their company they need to look at all the advantages and disadvantages to offering flexible work options for employees.…
At ESC, our HR Consultants give advice based on the People Cycle. It starts with the talent and acquisition, which includes recruiting, interviewing, selection, hiring and on-boarding. Then we discuss retention, which includes managing, coaching, developing, and disciplining. The final step in the People Cycle is separation, which usually ends the process unless an unemployment or discrimination claim is made.…