The Five Steps of Coaching & Progressive Discipline

Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

Is it Time to Outsource Your HR?

You Know it’s Time to Outsource HR When… By Lauren Kersten, HR Manager ESC has been working with for-profit and non-profit organizations of various sizes and industries for over 20 years. During the conversion process, we find that many of our new clients have things in common that helped them make the decision to outsource. … Continued

Building Trust in the Workplace

Who Will Catch You? Remember when you would participate in the “trust falls” while spending your time at summer camp as a kid?  With great anticipation, excitement and maybe even fear you would fall back and your partner or team would catch you.  Although it all seemed like fun and games at the time, the … Continued

Tough Conversations

They Never Told Me One of the most common mistakes that managers make is failing to let employees know that there is a problem with their behavior or performance.   Or, when the do, they are not clear.  Often, we hope that the employee will improve or end the poor behavior on their own.  Yet, … Continued

Controlling “Uncontrollable” HR Costs

Managing Your Unemployment Costs Often times business owners think unemployment costs just drain their bottom line and that there is nothing they can do to change it.  But the fact is, strong proactive HR systems can truly help keep costs minimal. Simply stated, the amount of successful unemployment claims made against a company’s  account determines … Continued

Toxic Behaviors in the Workplace

Caution:  Hazardous/Toxic Behaviors Ahead Individual personalities are a large part of the dynamic within a workplace.  Unfortunately, personalities may be hard to read during the interview process. Sometimes an individual’s true personality shines through after beginning work as an employee.  Research has shown that most hiring failures come from poor culture fit rather than a … Continued

Leveraging Benefits to Recruit and Retain Top Talent

As the job market continues to evolve into a candidate-driven market, it’s essential that organizations offer an attractive blend of benefits to recruit and retain top talent. While a great benefits package can be a powerful tool in attracting and retaining top talent, a poor benefits package can be just as costly, especially when considering the loss of potential candidates and the high cost of employee turnover.

Do you have a PEOPLE plan for your business?

Improve Your Business with a People Plan You probably have a business plan for 2019.  Are your most important assets, your employees, tied in?  Actively engaged employees account for  only 34% of the workforce (Gallup). Engaged employees love their jobs.  They care about their company,  contribute, believe in the mission, feel their job uses their strengths … Continued

Improve Retention with an Engagement Survey

Do You Have Engaged Employees? Do you find yourself asking yourself the following questions: How can I better retain my employees? What can I do to make my employees more engaged? Are my employees happy working here? If you answered yes to any of these questions, you may want to conduct an engagement survey.  An … Continued

Hot Topics & Recent Developments in Labor and Employment Law

Hot Topics & Recent Developments in Labor and Employment Law Join Goldberg Segalla and Employer Services Corporation for updates in labor and employment law and best human resources practices throughout the life cycle of an employee. When: Thursday, February 14, 2019 8 a.m. | Registration and continental breakfast 8:30 – 10: a.m. | Program Where: … Continued