Three Steps to Employee Performance Management

At ESC, we love working with our clients to assist them with developing strategic HR programs to enhance employee engagement and increase retention. Employee performance management is just one of the great HR weapons in our arsenal. We have created several training modules built around this one topic alone, however, it all boils down to … Continued

Retaining Top-Notch Employees

Recognition is a Key Component of Retaining Top-Notch Employees Clients often ask what they can do to retain their top-notch employees. The answer to this question lies within that organization.  As a manager or business owner, you need to know what motivates your employees. Many times your first inclination is to give them a raise … Continued

Hello, My Name is Disengaged!

What Can You Do About Disengaged Employees? By Kristen Wolasz, Team Leader Formal employee evaluations or actively analyzing your organization’s employee engagement makes it easier to recognize when you have disengaged employees. These employees may show up late and leave early, verbally criticize the organization and its management, and spend more time counting down the hours … Continued

Engage your Staff: Employee Surveys and Feedback

Employee Surveys and Feedback An employee satisfaction survey can be a great way to obtain employee feedback and suggestions to guide your decision-making about potential changes that can improve employee engagement, morale, and productivity. However, managers should be aware that their approach in obtaining and using employee feedback can actually do more harm than good if … Continued

The Five Steps of Coaching & Progressive Discipline

Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

Is it Time to Outsource Your HR?

You Know it’s Time to Outsource HR When… By Lauren Kersten, HR Manager ESC has been working with for-profit and non-profit organizations of various sizes and industries for over 20 years. During the conversion process, we find that many of our new clients have things in common that helped them make the decision to outsource. … Continued

Building Trust in the Workplace

Who Will Catch You? Remember when you would participate in the “trust falls” while spending your time at summer camp as a kid?  With great anticipation, excitement and maybe even fear you would fall back and your partner or team would catch you.  Although it all seemed like fun and games at the time, the … Continued

Tough Conversations

They Never Told Me One of the most common mistakes that managers make is failing to let employees know that there is a problem with their behavior or performance.   Or, when the do, they are not clear.  Often, we hope that the employee will improve or end the poor behavior on their own.  Yet, … Continued

Controlling “Uncontrollable” HR Costs

Managing Your Unemployment Costs Often times business owners think unemployment costs just drain their bottom line and that there is nothing they can do to change it.  But the fact is, strong proactive HR systems can truly help keep costs minimal. Simply stated, the amount of successful unemployment claims made against a company’s  account determines … Continued

Toxic Behaviors in the Workplace

Caution:  Hazardous/Toxic Behaviors Ahead Individual personalities are a large part of the dynamic within a workplace.  Unfortunately, personalities may be hard to read during the interview process. Sometimes an individual’s true personality shines through after beginning work as an employee.  Research has shown that most hiring failures come from poor culture fit rather than a … Continued