As the initial pillar of Six Sigma training, Green Belt offers students an introduction to the DMAIC (Define, Measure, Analyze, Improve and Control) process, a systematic approach to drive sustainable change. Featured topics include charter formation, process mapping, root cause analysis, solution selection techniques, and statistical analysis. Students learn and apply key facilitation and improvement tools through interactive team-based exercises and traditional classroom sessions. Taught by our Master Black Belts, the course features curriculum and exercises that are specifically tailored to fit student and client needs.
Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.
Creating and maintaining a harassment-free workplace is not just a legal priority but is also essential for a healthy workplace. There has been a lot of focus on sexual harassment in the media recently, however, there are broader underlying issues to address as well, such as gender equality and creating an overall culture of inclusion.
ESC will be hosting a breakfast seminar for clients on Tuesday, February 13, 2018 at Milo’s Restaurant. This is one of our most requested client seminars, focusing on entry-level coaching and progressive discipline. If you are a new manager, team leader, first level manager, or a seasoned manager looking for a refresher, you won’t want to miss this.
Giving a Reason for Employee Termination There may be times when a business owner or manager will terminate an employee and not provide the individual with a reason for the separation. We have had business owners and managers make the statement “we are an at-will employment state, and I don’t have to give them a … Continued
What is employee experience and how do organizations create that experience? By Liz Warren, Executive Vice President Human Resources As appeared in PEO Insider We have found that it means different things to various organizations and at ESC we work with our clients to help them create and live a culture where the employee experience … Continued
Why is My HR Rep Always Nagging Me about This? I have a friend who has a photographic memory. If you ask her when something happened, she can tell you the exact day, the time, what she was wearing and what she ate for every meal of that very day. It is an amazing thing … Continued
Strategic HR and the PEOple Cycle: Part III of III Whitney Bower, Lauren Kersten, and Liz Warren Welcome to the final part of our series Strategic HR and the PEOple Cycle. Parts I and II focused on recruiting and onboarding; and managing, coaching and disciplining. Here, in our final part of this series, we will focus … Continued
Strategic HR and The PEOple Cycle: Part I of 3 Whitney Bower, Lauren Kersten, and Liz Warren Published in PEO Insider When people think of human resources, they often think of payroll, benefits, rules and regulations, and the everyday compliance items that must be handled. At Employer Services Corporation, we handle these items, but we … Continued
Dealing with Conflict in the Workplace By Gregory Gjurich, HR Consultant Why do you think conflict rises to the level of an argument…or even a shouting match? Typically it is because one of the parties does not feel they are being heard. It is not so much about who is right or wrong as it … Continued