As the Great Resignation/Great Reshuffle/“Quiet Quitting” trend continues, it is important to look at delegating. It is very common for employees to leave their company due to burnout, or because they feel a lack of ability to contribute. So, where should you start to improve this aspect of the employee experience? The first thing for … Continued
A culture of accountability increases productivity, customer service, and job satisfaction. It removes obstacles like pointing fingers and placing blame. To build accountability, reword your questions to focus on action. Start with “what” or “how” instead of “why” – the victim, “when” – procrastination, or “who” – the blame storm. Ramp up coaching with the … Continued
The terms “leader” and “manager” are often used interchangeably in the workplace, but the truth is they are actually quite different. Join ESC’s HR Manager, Lauren Kersten, for an interactive discussion about what makes a true leader, how it differs from being a manager, and why it matters when it comes to having a high performing workplace.
What Can You Do About Disengaged Employees? By Kristen Wolasz, Team Leader Formal employee evaluations or actively analyzing your organization’s employee engagement makes it easier to recognize when you have disengaged employees. These employees may show up late and leave early, verbally criticize the organization and its management, and spend more time counting down the hours … Continued
As we embark on a new year and a new decade, it’s a great time to focus on new and cutting-edge skills to help take your team and your company to the next level. Meliora Consulting, ESC’s sister company, is pleased to announce its upcoming Lean Six Sigma (LSS) Green Belt training course, happening right here in Buffalo.
A four-day, face-to-face course in a classroom setting, designed for professionals looking for a systematic way to drive improvement initiatives within their organizations, Meliora Consulting is pleased to offer it’s Lean Six Sigma (LSS) Green Belt Training course, right here in Buffalo. Understanding the core principles of Six Sigma will help individuals lead projects and drive sustainable, data-driven change and improvement to their businesses.
They Never Told Me One of the most common mistakes that managers make is failing to let employees know that there is a problem with their behavior or performance. Or, when the do, they are not clear. Often, we hope that the employee will improve or end the poor behavior on their own. Yet, … Continued
Many of the world’s most successful businesses are those that can quickly and effectively adapt to the rapidly changing business environment. Implementing meaningful and proactive change within an organization can feel like an uphill battle, making these changes stick can prove to be even more challenging. Businesses that resist change can quickly find themselves left behind as new competition, new trends, and new technology emerge in all industries. Please join our panel of Lean Six Sigma experts as we explore best practices in change management.
Hot Topics & Recent Developments in Labor and Employment Law Join Goldberg Segalla and Employer Services Corporation for updates in labor and employment law and best human resources practices throughout the life cycle of an employee. When: Thursday, February 14, 2019 8 a.m. | Registration and continental breakfast 8:30 – 10: a.m. | Program Where: … Continued
Lean Six Sigma is a systematic, process-driven approach to business improvement, harnessing data and proven lean six sigma systems to maximize improvement value realization. Come join us as we breakdown this traditionally manufacturing-centric improvement model into its direct applications to the service and professional industries.