Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.…
It's no secret that in this day & age, a dynamic corporate culture matters and will ultimately lead to a more profitable business. The seminar focuses on HR best practices for business owners and organizations across multiple industries.…
Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.…
Creating and maintaining a harassment-free workplace is not just a legal priority but is also essential for a healthy workplace. There has been a lot of focus on sexual harassment in the media recently, however, there are broader underlying issues to address as well, such as gender equality and creating an overall culture of inclusion.…
ESC will be hosting a breakfast seminar for clients on Tuesday, February 13, 2018 at Milo's Restaurant. This is one of our most requested client seminars, focusing on entry-level coaching and progressive discipline. If you are a new manager, team leader, first level manager, or a seasoned manager looking for a refresher, you won't want to miss this.…
There may be times when a business owner or manager will terminate an employee and not provide the individual with a reason for the separation. We have had business owners and managers make the statement “we are an at-will employment state, and I don’t have to give them a reason.” While this statement is true, it is not recommended.…
We have found that it means different things to various organizations and at ESC we work with our clients to help them create and live a culture where the employee experience is positive and energizing. When our clients ask us about employee experience, we share with them that it is a practice that should mirror the customer experience.…
Dealing with Conflict in the Workplace By Gregory Gjurich, HR Consultant Why do you think conflict rises to the level of an argument…or even a shouting match? Typically it is because one of the parties does not feel they are being heard. It is not so much about who is right or wrong as it……
Is your company prepared for a successful transition of leadership down the road? Whether you are a company of 2 or 200, succession planning is a critical part of your company’s long term objectives. For a Small Medium Enterprise (SME) especially a family owned business, this can be a challenging process. Entrepreneurs have a strong emotional attachment to the business. For this reason, they may have difficulty in accepting the idea of giving up control in the future.…