The Five Steps of Coaching & Progressive Discipline

Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

New Year, New Skills: Green Belt Training Announced for March 2020

As we embark on a new year and a new decade, it’s a great time to focus on new and cutting-edge skills to help take your team and your company to the next level. Meliora Consulting, ESC’s sister company, is pleased to announce its upcoming Lean Six Sigma (LSS) Green Belt training course, happening right here in Buffalo.

Seminar: Achieving High Performance with HR Best Practices

It’s no secret that in this day & age, a dynamic corporate culture matters and will ultimately lead to a more profitable business. The seminar focuses on HR best practices for business owners and organizations across multiple industries.

LSS Green Belt Course September 2018

As the initial pillar of Six Sigma training, Green Belt offers students an introduction to the DMAIC (Define, Measure, Analyze, Improve and Control) process, a systematic approach to drive sustainable change. Featured topics include charter formation, process mapping, root cause analysis, solution selection techniques, and statistical analysis. Students learn and apply key facilitation and improvement tools through interactive team-based exercises and traditional classroom sessions. Taught by our Master Black Belts, the course features curriculum and exercises that are specifically tailored to fit student and client needs.

7 Ways to Exhibit Managerial Courage

Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.

Preventing Sexual Harassment

Creating and maintaining a harassment-free workplace is not just a legal priority but is also essential for a healthy workplace. There has been a lot of focus on sexual harassment in the media recently, however, there are broader underlying issues to address as well, such as gender equality and creating an overall culture of inclusion.

Client Seminar: Back to the Basics

ESC will be hosting a breakfast seminar for clients on Tuesday, February 13, 2018 at Milo’s Restaurant. This is one of our most requested client seminars, focusing on entry-level coaching and progressive discipline. If you are a new manager, team leader, first level manager, or a seasoned manager looking for a refresher, you won’t want to miss this.

Why was I terminated?

Giving a Reason for Employee Termination There may be times when a business owner or manager will terminate an employee and not provide the individual with a reason for the separation. We have had business owners and managers make the statement “we are an at-will employment state, and I don’t have to give them a … Continued

Creating a Compelling Employee Experience

What is employee experience and how do organizations create that experience? By Liz Warren, Executive Vice President Human Resources As appeared in PEO Insider We have found that it means different things to various organizations and at ESC we work with our clients to help them create and live a culture where the employee experience … Continued

Document, Document, Document!

Why is My HR Rep Always Nagging Me about This? I have a friend who has a photographic memory. If you ask her when something happened, she can tell you the exact day, the time, what she was wearing and what she ate for every meal of that very day. It is an amazing thing … Continued