Lean Six Sigma is a systematic, process-driven approach to business improvement, harnessing data and proven lean six sigma systems to maximize improvement value realization. Come join us as we breakdown this traditionally manufacturing-centric improvement model into its direct applications to the service and professional industries.
What is employee experience and how do organizations create that experience? By Liz Warren, Executive Vice President Human Resources As appeared in PEO Insider We have found that it means different things to various organizations and at ESC we work with our clients to help them create and live a culture where the employee experience … Continued
Succession Planning is Critical to Long Term Objectives Is your company prepared for a successful transition of leadership down the road? Whether you are a company of 2 or 200, succession planning is a critical part of your company’s long term objectives. For a Small Medium Enterprise (SME) especially a family owned business, this can … Continued
What Can You Do About Disengaged Employees? By Kristen Kelly, HR Specialist Formal employee evaluations or actively analyzing your organization’s employee engagement makes it easier to recognize when you have disengaged employees. These employees may show up late and leave early, verbally criticize the organization and its management, and spend more time counting down the hours … Continued
Have You Crossed the Line? In this day and age of political views, religious beliefs, and other hot topics, people in the workplace may be easily offended by your words, even if your comments may be innocent. Remember, with harassment, it is about perception, not intention. With this in mind, think of how your comments … Continued
They Never Told Me One of the most common mistakes that managers make is failing to let employees know that there is a problem with their behavior or performance. Or, when the do, they are not clear. Often, we hope that the employee will improve or end the poor behavior on their own. Yet, … Continued
Moving through Change: Part III of III Often, leaders will implement a plan and not pay attention to the “change needs” of their employees. Paying attention to those critical needs can mean the difference between success and failure. In this final part of the three part series, Moving through Change, we will look at communicating … Continued
Moving through Change: Part II of III Sometimes we’re lucky enough to have some control over change but more often than not we have to accept it and make the best of it. People often find themselves using a lot of their energy against change – they should ask themselves why? Would they be better … Continued
Moving through Change: Part I Liz Farmer, HR Consultant, ESC In today’s world change is constant! Whether in the workplace or in our personal lives change is always taking place. Some people enjoy change and embrace it while many others resist change or try to halt the progress of it. Change comes in many different … Continued
Utilizing Mentoring, Coaching & Progressive Discipline to Reinforce Positive Behavior A Complimentary Breakfast Seminar for Clients of ESC. This HR seminar, presented by Whitney Bower and Greg Gjurich, HR Consultants, was held on March 1st at Milo’s Restaurant. Overview Based on our customers’ request for an entry-level coaching & progressive discipline seminar, we are once again … Continued
