The Strategic Component of Human Resources: Part II of III

Strategic HR and The PEOple Cycle: Part II of III Whitney Bower, Lauren Kersten, and Liz Warren At Employer Services Corporation we believe the true value of HR consulting is the strategic component. Strategic HR leads to results in increased productivity, culture changes that impact engagement, and the potential to become an employer of choice … Continued

Looking Forward: 2021 HR Compliance Updates

As we are nearing the end of one of the most unpredictable years in recent memory, there are several new and updated HR-related regulations applicable to employers.

The Strategic Component of Human Resources

When people think of human resources, they often think of payroll, benefits, rules and regulations, and the everyday compliance items that must be handled. At Employer Services Corporation, we handle these items, but we believe the true value of HR consulting is the strategic component that leads to results in increased productivity, culture changes that impact engagement, and assistance to help clients become employers of choice (EOC).

Three Steps to Employee Performance Management

At ESC, we love working with our clients to assist them with developing strategic HR programs to enhance employee engagement and increase retention. Employee performance management is just one of the great HR weapons in our arsenal. We have created several training modules built around this one topic alone, however, it all boils down to … Continued

Hello, My Name is Disengaged!

What Can You Do About Disengaged Employees? By Kristen Wolasz, Team Leader Formal employee evaluations or actively analyzing your organization’s employee engagement makes it easier to recognize when you have disengaged employees. These employees may show up late and leave early, verbally criticize the organization and its management, and spend more time counting down the hours … Continued

Engage your Staff: Employee Surveys and Feedback

Employee Surveys and Feedback An employee satisfaction survey can be a great way to obtain employee feedback and suggestions to guide your decision-making about potential changes that can improve employee engagement, morale, and productivity. However, managers should be aware that their approach in obtaining and using employee feedback can actually do more harm than good if … Continued

PPP Flexibility Act and HR Best Practices: An ESC/TSA Webinar

ESC  and Tronconi, Segarra and Associates (TSA)  hosted a virtual webinar to share updates and information related to relief programs and employees in the workplace.  We heard from ESC’s Liz Warren and CPA’s Chuck Pezzino and Tom Mazurek from the TSA COVID-19 Response Team.  They shared the latest developments in COVID-19 relief programs, as well as HR requirements and best practices now that employees are back in the workplace or returning soon.

Legal and People Issues Surrounding the Pandemic: An ESC/Gross Shuman PC Webinar

ESC’s Chief People Officer, Liz Warren, and Hugh C. Carlin, Esq., an attorney and shareholder with Gross Shuman PC, hosted a virtual panel discussion. The discussion focused on legal issues, people issues, and recommended best practices surrounding the anticipated return to the workplace in the WNY community.

The Five Steps of Coaching & Progressive Discipline

Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

Quiz Corner: Recruiting Communications

What should an employer tell a candidate who is not selected for a position? How an organization handles it’s applicants is perceived as a reflection of how it treats its employees.