Document, Document, Document!

Why is My HR Business Partner Always Nagging Me about This? You may have a friend who has a photographic memory. If you ask them when something happened, they can tell you the exact day, time, and what they were wearing that very moment. If you are like most of us however, our memory doesn’t … Continued

The Strategic Component of Human Resources: Part II of III

Strategic HR and The PEOple Cycle: Part II of III Whitney Bower, Lauren Kersten, and Liz Warren At Employer Services Corporation we believe the true value of HR consulting is the strategic component. Strategic HR leads to results in increased productivity, culture changes that impact engagement, and the potential to become an employer of choice … Continued

Three Steps to Employee Performance Management

At ESC, we love working with our clients to assist them with developing strategic HR programs to enhance employee engagement and increase retention. Employee performance management is just one of the great HR weapons in our arsenal. We have created several training modules built around this one topic alone, however, it all boils down to … Continued

The Five Steps of Coaching & Progressive Discipline

Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

Interview Best Practices

There is a right and a wrong way to get the information you need during the interview process. Test your knowledge by identifying if the following questions would be deemed appropriate to ask while interviewing a potential candidate.

Do you have a PEOPLE plan for your business?

Improve Your Business with a People Plan You probably have a business plan for 2019.  Are your most important assets, your employees, tied in?  Actively engaged employees account for  only 34% of the workforce (Gallup). Engaged employees love their jobs.  They care about their company,  contribute, believe in the mission, feel their job uses their strengths … Continued

Quiz Corner: Which interview question is a “no-no”?

Which interview question has the potential to be discriminatory under federal law? A.  Why did you leave your last job? B.  This job requires you to lift 10-pounds. Are you able to lift at least 10-pounds with or without reasonable accommodations? C.  Are you a U.S. Citizen? D.  Who is the best manager you ever … Continued

3 Strategies for Effective Communication

Strategies for More Effective Communication By Jessica Frittali, ESC HR Consultant “86% of corporate executives, employees, and educators say that ineffective communication is a big reason for failures in the workplace” – Sales Force Communication, as you can see from the statistic above, is a very important skill to master in the workplace. While we … Continued

7 Ways to Exhibit Managerial Courage

Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.

Resolving Conflict

Dealing with Conflict in the Workplace By Gregory Gjurich, HR Consultant Why do you think conflict rises to the level of an argument…or even a shouting match? Typically it is because one of the parties does not feel they are being heard. It is not so much about who is right or wrong as it … Continued