Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.…
There is a right and a wrong way to get the information you need during the interview process. Test your knowledge by identifying if the following questions would be deemed appropriate to ask while interviewing a potential candidate.…
You probably have a business plan for 2019. Are your most important assets, your employees, tied in? Actively engaged employees account for only 34% of the workforce (Gallup). Engaged employees love their jobs. They care about their company, contribute, believe in the mission, feel their job uses their strengths -- and work to make their organization better every day.…
Hiring Dos and Don'ts…
While we cannot cover every strategy for effective communication, here are a few that you can easily begin to master.…
Managerial courage is tactfully dispensing direct and actionable feedback. It is being open and direct with others without being intimidating. When you have managerial courage, you deal with people, problems, and situations head-on.…
Dealing with Conflict in the Workplace By Gregory Gjurich, HR Consultant Why do you think conflict rises to the level of an argument…or even a shouting match? Typically it is because one of the parties does not feel they are being heard. It is not so much about who is right or wrong as it……
As part of ESC’s HR University, our HR team offers training and support for our customers in the area of recruitment and interviewing skills. Our HR Consultants have extensive experience in this area from their time at ESC as well as in their previous positions. Consequently, they are often asked what to look for in a successful candidate. Below are some some of their tips.…
The Art of the Phone Interview Managers often dread the amount of time they spend reviewing numerous resumes and applicants for an open position within their company. At ESC, we recommend that applicants be screened prior to an in-person interview. Not only does it save the time of the company, but also the candidates. Screening……