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The Five Steps of Coaching & Progressive Discipline

Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.

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Quiz Corner: Recruiting Communications

What should an employer tell a candidate who is not selected for a position? How an organization handles it’s applicants is perceived as a reflection of how it treats its employees.

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Interview Best Practices

There is a right and a wrong way to get the information you need during the interview process. Test your knowledge by identifying if the following questions would be deemed appropriate to ask while interviewing a potential candidate.

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Is it Time to Outsource Your HR?

You Know it’s Time to Outsource HR When… By Lauren Kersten, HR Manager ESC has been working with for-profit and non-profit organizations of various sizes and industries for over 20 years. During the conversion process, we find that many of our new clients have things in common that helped them make the decision to outsource.…

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Building Trust in the Workplace

Who Will Catch You? Remember when you would participate in the “trust falls” while spending your time at summer camp as a kid?  With great anticipation, excitement and maybe even fear you would fall back and your partner or team would catch you.  Although it all seemed like fun and games at the time, the…

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How to Improve Employee Retention

In today’s hiring environment, employee retention is more important than ever.  Here are 4 tips you can use to improve your organization’s employee retention right now.

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Toxic Behaviors in the Workplace

Caution:  Hazardous/Toxic Behaviors Ahead Individual personalities are a large part of the dynamic within a workplace.  Unfortunately, personalities may be hard to read during the interview process. Sometimes an individual’s true personality shines through after beginning work as an employee.  Research has shown that most hiring failures come from poor culture fit rather than a…

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Do you have a PEOPLE plan for your business?

Improve Your Business with a People Plan You probably have a business plan for 2019.  Are your most important assets, your employees, tied in?  Actively engaged employees account for  only 34% of the workforce (Gallup). Engaged employees love their jobs.  They care about their company,  contribute, believe in the mission, feel their job uses their strengths…

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Improve Retention with an Engagement Survey

Do You Have Engaged Employees? Do you find yourself asking yourself the following questions: How can I better retain my employees? What can I do to make my employees more engaged? Are my employees happy working here? If you answered yes to any of these questions, you may want to conduct an engagement survey.  An…

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