Employee Surveys and Feedback An employee satisfaction survey can be a great way to obtain employee feedback and suggestions to guide your decision-making about potential changes that can improve employee engagement, morale, and productivity. However, managers should be aware that their approach in obtaining and using employee feedback can actually do more harm than good if……
ESC and Tronconi, Segarra and Associates (TSA) hosted a virtual webinar to share updates and information related to relief programs and employees in the workplace. We heard from ESC's Liz Warren and CPA's Chuck Pezzino and Tom Mazurek from the TSA COVID-19 Response Team. They shared the latest developments in COVID-19 relief programs, as well as HR requirements and best practices now that employees are back in the workplace or returning soon.…
ESC’s Chief People Officer, Liz Warren, and Hugh C. Carlin, Esq., an attorney and shareholder with Gross Shuman PC, hosted a virtual panel discussion. The discussion focused on legal issues, people issues, and recommended best practices surrounding the anticipated return to the workplace in the WNY community.…
Coaching and progressive discipline is the process for both dealing with teaching employee’s new skills as well as dealing with job-related behavior that does not meet expected performance standards. The primary purpose of progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The goal of this process is to have the employee improve their performance to average or above-average expectations, but sometimes this doesn’t happen. In these instances, there must be a commitment to move forward with a separation or the entire process becomes meaningless.…
What should an employer tell a candidate who is not selected for a position? How an organization handles it's applicants is perceived as a reflection of how it treats its employees.…
There is a right and a wrong way to get the information you need during the interview process. Test your knowledge by identifying if the following questions would be deemed appropriate to ask while interviewing a potential candidate.…
You Know it’s Time to Outsource HR When… By Lauren Kersten, HR Manager ESC has been working with for-profit and non-profit organizations of various sizes and industries for over 20 years. During the conversion process, we find that many of our new clients have things in common that helped them make the decision to outsource.……
Who Will Catch You? Remember when you would participate in the “trust falls” while spending your time at summer camp as a kid? With great anticipation, excitement and maybe even fear you would fall back and your partner or team would catch you. Although it all seemed like fun and games at the time, the……
In today's hiring environment, employee retention is more important than ever. Here are 4 tips you can use to improve your organization's employee retention right now.…